Knowledge Management

Knowledge Management (KM)

The Library & Knowledge Service - helping staff and students across the Trust make the most of it's intellectual assets. Contact us for further details.

Knowledge management (KM) is the practice of organising, storing and sharing vital information, so that everyone can benefit from its use. KM is about:

connecting people together to create, share and exploit knowledge more effectively
connecting people to the information they need to develop and apply their knowledge in new ways
connecting people to the tools they need to process knowledge

Click on this image to access knowledge management e-learning resources

Better Knowledge, Better Care - To build an understanding of what it means to have 'better knowledge' in health and care, NHS Knowledge have developed this short animation series which takes viewers on a journey explaining key concepts along the way and giving practical examples of how small changes can deliver big improvements.

KM Resources:

KM Postcards
KM books available at the Hanley Library
Intelligence handbook: aims to guide users through the process of finding, filtering and understanding what is learnt from secondary sources, to get the most value from this activity.
Learning handbook: aims to guide users through the process of learning before, during and after programme and project activities in a systematic way, to get the most value from this activity.

What Our Library Users Are Saying...

"Apprentices now have greater access to resources, not only at College or University but in the workplace. The benefits are not solely logistical; the resources and services available to them via the Library & Knowledge Service are current, relevant and varied."

"The library provided me with the evidence base to support a service development of developing a early discharge detox policy. This has improved patient clinical outcomes. This also reduces length of stay and re-attendance at A&E."

"Literature searches carried out by the library staff assisted in the development of a new education program for unregistered staff in response to the Francis report."

"The library carried out a literature search and provided my team with a wealth of relevant information from a variety of different sources that we were able to use within our poster presentation."

"The information I receive has a positive impact in my role as a Non-Executive Director. Over the past year in post I have found the library alerting service to be an invaluable resource it is a great way to be kept informed via the on-line platform that I can access at times to suit."