What is Human Factors?

“Enhancing clinical performance through an understanding of the effects of teamwork, tasks, equipment, workspace, culture, organisation on human behaviour and abilities, and application of that knowledge in clinical settings.” - Dr Ken Catchpole

Clinical Human Factors Group

Best practice, learning resources, policy & research

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Guidelines, policies and tools

• Clinical Human Factors Group
• Guidance notes on National Reporting and Learning System organisation patient safety incident reports - NHS Improvement (March 2017)
• Learning from patient safety incidents - NHS Improvement (2017)
• Never events policy and framework - NHS England
• Patient Safety Guidelines - WHO
• Being open: communicating patient safety incidents with patients, their families and carers - NHS NPSA (2009)
• The Incident Decision Tree: Guidelines for Action Following Patient Safety Incidents
• The Incident Decision Tree: Information and advice on use - NHS NPSA
• Root Cause Analysis (RCA) toolkit - NHS NPSA (2004)
• Safety Attitudes and Safety Climate Questionnaire - Centre for Healthcare Quality and Safety
• Resources to support the safe adoption of the revised National Early Warning Score (NEWS2)

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The Deteriorating Patient

Sepsis

The next-generation
in evidence based information 

Pressure Ulcers

THE CLINICAL SEARCH ENGINE

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Applied human factors:

• Designing Out Medical Error (DOME) project: a collaboration between clinicians, business experts and designers from Imperial College London, Imperial College Healthcare NHS Trust and the Royal College of Art Helen Hamlyn Centre.
• The role of innovation to prevent never events: Safe design solutions can defend against human error and therefore improve patient safety (Peter Young).
• RoseVital: A simple intervention made a difference, change just a little thing and see the difference it makes

RCN - Patient safety and human factors

• Communication
• Leadership

• Safety culture
• Stress and fatigue
  

• Teamwork
• Work environment
  

BMJ BEST PRACTICE

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Academic papers/ documents

• Spreading human factors expertise in healthcare: untangling the knots in people and systems (Catchpole, K., 2013.)
  
• Implementing Human Factors in Healthcare - (Patient Safety First, 2009)
  
• Design for patient safety (DoH, 2003)
• Human Factors for Healthcare: a concordant from the National Quality Board (NQB)
• Human factors and ergonomics as a patient safety practice (Carayon, Xie, Kianfar, 2013)
• Human Factors in Patient Safety - Review of Topics and Tools (WHO, 2009)
• Reducing inpatient falls: Human Factors & Ergonomics offers a novel solution by designing safety from the patients’ perspective (Hignett & Wolf, 2016)
• Human Factors in Healthcare: Trainer’s Manual (Swan & Horn, 2013 )

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Video clips

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